Job Overview
Come and be part of a dynamic global collective, where entrepreneurs, industry experts, and free-thinkers collaborate to leverage technology and reimagine the possibilities.
Our team is seeking a seasoned Transformation Manager to spearhead process improvements within the IP Network Engineering department. This role will focus on aligning stakeholders, defining future operational modes, and driving seamless transformation to enhance efficiency.
Key Responsibilities:
* Develop and execute a strategic process transformation plan aligned with Capgemini's recommendations for the IP Network Engineering team.
* Engage and align IP network stakeholders, ensuring consensus on change methodologies and implementation strategies.
* Define, document, and implement service catalog items that support the future operating model.
* Establish and communicate a clear Future Mode of Operations (FMO) framework.
* Lead and support the implementation of FMO, ensuring smooth adoption and operational continuity.
Required Skills & Qualifications:
* Proven experience in process transformation, change management, and operational enhancements.
* Strong understanding of IP Network Engineering operations and workflows.
* Demonstrated ability to engage and influence stakeholders at various levels.
* Experience in defining and deploying service catalogs and process frameworks.
* Excellent communication, leadership, and project management skills.
* Ability to thrive in a fast-paced environment with multiple priorities.
Benefits:
* Access to premier learning platforms and certifications.
* Boundless development opportunities and empowerment to succeed.
* Commitment to sustainability, carbon neutrality, and net zero business goals.
Company Culture:
For over 50 years, our values have been at the heart of our identity. We believe in honesty, boldness, trust, freedom, teamwork, modesty, and fun, which guide and inspire all we do.
Information Security and Compliance:
We have developed and manage process-oriented Management Systems compliant to the requirements of ISO9001, ISO27001, and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.