About us atWork Australia
We aim to enable individuals with disability, injury or health condition to build better working lives through our transformative approach.
Our goal is to support individuals in the way that best helps them achieve their full potential and transform their life. We believe that work has the power to improve anyone's life.
The Job Coach Role
We have a great opportunity for a career-driven individual to join our Job Coach team. This role offers significant scope for growth and development within the team.
As a Job Coach, you will play a key role in guiding clients towards job readiness and securing employment opportunities for them once they are ready for work.
You will be working with a vibrant, collaborative and goals-focused team of professionals from diverse backgrounds who share your passion for making a difference in the diversity and inclusion space.
Key Responsibilities
* Motivate participants to find their own employment by providing appropriate support and guidance;
* Develop strong relationships with local employers to source job opportunities for our clients;
* Market our clients' skills to employers to secure placements;
* Place participants into sustainable employment leading to positive outcomes;
* Ensure all activities are properly documented, recorded and meet compliance requirements; and
* Deliver exceptional service to our clients, employers and stakeholders at every stage of the process.
Requirements
To succeed in this role, you will need:
* A minimum of one year's experience in customer-facing roles such as customer service or sales;
* Demonstrated ability to work with people who face challenges;
* Happiness and confidence interacting with multiple external and internal stakeholders;
* Ability to work towards KPIs and deliver results that drive sustainable employment for our clients/employers;
* A genuine desire to contribute to our broader family of like-minded professionals who share our purpose: to connect people and businesses so both can thrive; and
* A valid driver's license.
What We Offer
We offer:
* Ongoing professional development and national career opportunities;
* Access to MedHealth Academy for personalized training and mentoring;
* Opportunity to complete a Certificate IV in Employment Services *conditions apply;
* Guaranteed full-time hours and job stability;
* An achievable quarterly incentive scheme;
* Range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.
About Us
We strive to create a workplace culture that is supportive, friendly and focused on teamwork. We value diversity and inclusivity and are committed to creating an environment where everyone can thrive.
We are proud to be an Equal Opportunity Employer welcoming applicants from diverse backgrounds, cultures and experiences.