Customer Service Representative
We are seeking a professional with exceptional communication and organisational skills to join our customer-facing team in Toowoomba. This is an exciting opportunity to work with a well-established business that values its employees and customers.
Key Responsibilities:
* Act as the first point of contact for customers, providing them with prompt and efficient service.
* Develop and maintain excellent customer relationships through effective communication and issue resolution.
* Process customer orders and enquiries in a timely and accurate manner.
* Perform administrative tasks and provide support to colleagues as required.
Key Competencies, Skills and Qualifications:
* Excellent communication and organisational skills, including telephone manner and conflict resolution.
* Previous experience in a call centre environment, preferably in the food service industry.
* Proficient in computer software, including Microsoft Word and Excel.
* Able to work under pressure in a fast-paced team environment.
As a Customer Service Representative, you will have the opportunity to develop new skills and perspectives in a dynamic and supportive team environment. You will be given the tools and autonomy to perform your job effectively and help customers achieve their goals.