About the Company This long-established funeral services provider is deeply embedded in the local community and known for delivering compassionate, professional care during life's most important moments. Operating 24/7 with on-site facilities, the business combines strong heritage with a commercial mindset, ensuring families receive exceptional service while the location operates to high operational and financial standards. About the Role Based in Tewantin, the Location Manager is responsible for the day-to-day leadership and commercial performance of the funeral home. This is a hands-on management role requiring both operational oversight and community presence. You will lead a small team, ensure facilities and chapels are maintained to the highest standard, manage rosters and on-call requirements, and oversee financial performance including volume targets and KPIs. From time to time, you may also be required to attend deceased persons, supporting the team when needed. This role suits a mature, grounded leader with strong people skills and sound commercial judgement. Skills and Experience Proven leadership or supervisory experience in a service-driven environment Strong commercial acumen, including P&L awareness and financial accountability Ability to manage rosters, on-call schedules, and small teams High emotional intelligence and confidence working in sensitive situations Community-minded with a professional and approachable presence Comfortable in a hands-on role with operational responsibility Experience growing or managing a local service-based business is highly regarded Open unrestricted car licence Benefits and Rewards Competitive salary Annual incentive program up to 15% based on KPI achievement Car allowance Stable Monday-Friday role with shared weekend on-call rotation Leadership role with autonomy and site ownership Training provided with accommodation covered as required Opportunity to manage a well-established, respected local location Long-term role replacing a leader of 15 years SCR-caleb-heslip To apply online, please click on the apply button. If you would like to know more about this position or how Frontline Retail can confidently help you, contact Caleb Heslip at CHeslip@frontlineretail.com.au. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings! www.linkedin.com/company/frontlineretailregionalqldnt www.facebook.com/FrontlineRetailRegionalQldNt www.instagram.com/frontlineretailregionalqldnt