Empower Independence with Care Coordination
We are dedicated to supporting people living with disabilities by providing high-quality care services. Our team is committed to fostering independence and enhancing the quality of life for every individual we support.
Born in Australia, we bring our customer-focused approach to the community. Our values guide everything we do:
* Partnership: Collaborating with individuals and families to achieve their goals
* Accountability: Ensuring transparency and trust in all aspects of our work
* Respect: Valuing the dignity and autonomy of every individual
* Trust: Building strong relationships based on mutual understanding and respect
* Transparency: Maintaining open communication and clear expectations
Job Opportunity
As a key member of our Care Services team, you will play a hands-on role in promoting the independence, empowerment, and well-being of participants through high-quality care and personalized support. Your responsibilities will include:
1. Coordinating care and engagement programs across Home Care, Community Access, and Transport services
3. Maintaining accurate documentation in line with NDIS and compliance standards
4. Liaising with the rostering team to manage transport and shift changes
5. Attending participant sign-ups and conducting needs-based assessments
6. Organizing medical appointments, activities, and family visits
7. Mentoring and supporting staff to deliver high-quality services
8. Contributing to administrative tasks, asset management, and on-call duties
9. Traveling to remote communities as required
Required Skills and Qualifications
To be successful in this role, you will need:
* A relevant qualification (highly regarded)
* Minimum 2 years' experience in a similar role
* Strong skills in planning, goal setting, and care coordination
* Excellent attention to detail and administrative ability
* Confident mentoring with strong team leadership skills
* Proven ability to build strong, professional relationships with stakeholders
* Current unrestricted driver's licence
* Valid First Aid and CPR certification
* OCHRE Card
* NDIS Worker Screening Check
Benefits
We offer a range of benefits to support your career growth and well-being, including:
* On-site parking and use of a company vehicle during work hours
* Access to exclusive discounts and offers via our Employee Benefits portal
* Opportunities for ongoing professional development and learning
* A supportive, values-led culture focused on people
Join Our Team
If you're values-driven with a passion for empowering others, we'd love to hear from you. Apply now to become part of a team that's passionate, professional, and people-first.