An IT services firm in Canberra is seeking a Service Design Architect. This role mandates expertise in ITIL 4 and a strong background in multi-provider environments. The architect will ensure that IT services are designed for operational efficiency, functionality, and compliance with organizational standards. Responsibilities include leading design artefact submissions, facilitating workshops, and managing performance metrics. Candidates should have substantial experience with Service Management tools and must hold AGSVA Baseline Clearance.
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