Exciting Opportunity for an upcoming inspiring leader
As the Medical Administration Team Leader at our Glenelg Clinic, you will report to the Regional Manager and provide leadership and support to the team. Collaborating within a multidisciplinary environment, you will oversee the Medical Receptionists to ensure the achievement of daily practice goals while also supporting the implementation of strategic initiatives, all focused on delivering exceptional patient care.
Your passion for empowering staff to provide high-quality service to both patients and referrers will be crucial in this role. Building and maintaining positive relationships with key stakeholders, both internally and externally, will be vital to your success.
Duties Include, But Not Limited To
* Oversee the daily operations of the Medical Receptionist team to ensure efficient clinic functioning.
* Support the Regional Manager in promoting a smooth workflow and exceptional service delivery.
* Cultivate team morale and maintain a harmonious work environment.
* Uphold customer service standards in alignment with Benson Radiology values and policies.
* Provide administrative support to Clinic staff, Clinic Manager and Regional Manager as needed.
* Monitor booking schedules, cancellations, and no-shows in accordance with clinic policies.
* Mentor and coach the Medical Reception team, celebrating successes and fostering growth opportunities.
* Champion Quality and Continuous Improvement initiatives, including change management.
* Ensure compliance with WHS policies and maintain safe working practices.
* Manage adherence to company policies regarding Australian Privacy Principles.
The Successful Candidate Will Have
* Demonstrated leadership qualities
* Previous experience in an Administration / Reception role would be advantageous
* Strong administrative skills and a commitment to exceptional customer service.
* The ability to inspire and motivate teams.
* Excellent communication skills, both written and verbal.
* Ability to work independently and collaboratively within a team.
* Experience in building and maintaining key relationships with various stakeholders.
* Strong organisational skills with the ability to manage multiple priorities.
Why Join Benson Radiology
* Leading SA imaging provider – Be part of a highly respected, values-based organisation with a strong reputation for clinical excellence
* Supportive, collaborative culture – Work alongside experienced, friendly teams who genuinely support one another
* Career development & progression – Ongoing professional development, access to training, and opportunities to grow within the business
* Work–life balance – Rosters designed to support wellbeing and sustainable workloads
* Competitive remuneration – Attractive salary packages and benefits aligned with experience
* Values-driven care – Be part of an organisation that prioritises patient-centred care and community impact
Benefits
* Corporate discounts from 100+ retailers
* Novated care leasing & salary sacrifice for electronic products
* Corporate discounts for health insurance
* Medical imaging bulk billed for family members
* Well-being programs & expert counselling support for staff and direct family
* Recognition program to acknowledge years of service & staff bringing our values to life
* Plus a range of other benefits e.g. uniform allowance, outstanding tea room supplies and social activities including an exceptional Christmas party
About Benson Radiology
Benson Radiology is an industry leader in the field of medical imaging. We celebrate over 60 years of providing services to the South Australian community and remain owned and operated by radiologist partners. Now with 29 branches and over 800 staff, we are one of Australia's largest radiology businesses.
At Benson Radiology, everyone is welcome. We're building teams that celebrate difference and where people are encouraged to be their best and authentic selves. Our patients come from diverse backgrounds and so do our teams. If you are passionate about being a positive part of our patient's health journey, then we want to hear from you
Applications for this position will be accepted directly from candidates, not through representative agencies.
We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.