Job Opportunity
We are seeking a customer-focused professional to join our team as a Customer Service Officer. The successful applicant will be responsible for providing exceptional service to clients, responding to inquiries, and resolving issues in a timely and professional manner.
The key responsibilities of this role include:
* Responding to inbound and outbound calls and emails from clients;
* Providing accurate and responsive client services;
* Modeling behaviors aligned with our organization's values;
* Recording information pertaining to clients in a timely and accurate manner;
Requirements
To be successful in this role, you will require:
* A strong customer service focus and ability to provide excellent service to clients;
* Effective communication and interpersonal skills;
* Ability to work in a fast-paced environment and prioritize tasks effectively;
* Basic computer skills and familiarity with software applications;
Benefits
This role offers a range of benefits, including:
* A competitive salary ranging from $58,709 to $63,154;
* Opportunities for career development and growth;
* A supportive and collaborative team environment;
Application Instructions
To apply for this role, please submit your application, including a cover letter and current resume. We encourage applicants to discuss flexible working arrangements with us.
Equity and Inclusion
Our organization is committed to equity, diversity, and inclusion. We recognize the value of diverse perspectives and experiences and strive to create an inclusive work environment that welcomes and supports all employees.
Flexibility Statement
Our organization promotes flexible ways of working, including part-time arrangements.