Customer Service Representative
We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing incoming calls and inquiries, welcoming clients with warmth, and ensuring smooth operations through accurate data entry.
About the Role:
* Professionally manage incoming calls and inquiries
* Welcome clients with warmth and assist with their needs
* Ensure smooth operations through accurate data entry
* Support online order processing, dispatch, and logistics
* Provide general administrative support and handle ad-hoc duties
Key Skills and Qualifications:
* A positive, friendly demeanor that welcomes everyone
* Exceptional multitasking skills in a fast-paced environment
* A team-oriented attitude with the ability to work independently
* Detail-oriented mindset to maintain operational accuracy
* Proficiency in MS Office is a plus
* Strong phone etiquette that leaves a memorable impression
* A valid driver's license is required
* Experience in obtaining quotes is essential
Benefits:
* Employee discount
Working Hours:
Available for 30-40 hours per week with flexible timing, including occasional availability on Saturdays.
Job Types:
Permanent, Casual