Join to apply for the Store Manager – Wellness Retail Leader role at Tincture & Tone
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Join to apply for the Store Manager – Wellness Retail Leader role at Tincture & Tone
This range is provided by Tincture & Tone. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$70,000.00/yr - A$75,000.00/yr
About Us
Tincture & Tone is reimagining wellness retail — where expert naturopathic care meets modern, high-energy customer experience. Our Maroochydore store is our flagship, and we’re searching for a strong retail leader who’s ready to run the floor, energise the team, and turn every visitor into a loyal customer.
You don’t need to be a naturopath — but you do need to be customer-obsessed, commercially sharp, and someone who thrives on floor presence, not back-office busywork.
What You’ll Do
1. Be the face and energy of the store — visible, engaging, and always in the action.
2. Act as the go-between for our naturopathic and retail teams, ensuring a seamless experience for every patient and customer.
3. Own the store flow: patient bookings, team rosters, in-store rhythms, and communication.
4. Support our naturopaths by managing operational needs so they can focus on providing exceptional care and consults.
5. Drive conversion through consult sign-ups, product sales, app downloads, and loyalty program uptake.
6. Coach, uplift, and motivate the team to hit KPIs and deliver a consistent, standout experience.
Who Are You
1. A confident retail leader with experience in high-performance, customer-first environments (health, wellness, beauty, pharmacy, or fashion).
2. Commercially minded with a track record of hitting sales and conversion KPIs.
3. Energetic, fast-moving, and comfortable juggling multiple responsibilities.
4. Digitally literate — happy using tools like Shopify, booking platforms, and team management software.
5. Passionate about wellness and eager to be part of a brand with big ambition.
6. Naturopath or Nutritionist Qualifications a bonus but not a necessity.
What You’ll Get
1. $70,000-$75,000 base salary (based on experience and/or qualifications)
2. Bonuses linked to store and team performance KPIs — rewarding both hustle and smart leadership
3. A dynamic and supportive team environment with genuine career progression as we scale across Australia
4. Full onboarding across our unique wellness model, systems, and store experience
A Word from Our CEO
“We’ve built something fresh, fun, and purpose-driven — but we need strong operators who can energise a team, engage every customer, and keep the store humming. If you thrive on the floor and know how to lift results through energy and connection, this store has your name on it.”
Learn more about Tincture & Tone here! Or Apply Now
Additional Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Management
* Industries: Retail
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