Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist.The OMEGA x Swatch Moonswatch collaboration was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. This is an exciting role in a fast-paced environment with a brand that is white hot and burning with momentum – so if you love a challenge and want to take your career to the next level, this may be the role for you!The RoleAs a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.Support the team in achieving sales targetsHandle transactions for all types of sales according to company policyEnsure the store is always presentable, clean and tidyEnsure products are displayed in accordance with Swatch GuidelinesAssist with daily and monthly stocktake and stock managementKeep up to date with new products, promotions and participate in regular trainingFollow up with customers via email and phone regarding warranty and repairsEnsure the highest level of customer serviceSkills and ExperienceExperience working within retail salesPrevious experience working towards sales targets and KPI’sHighly developed and proven customer service skillsAbility to build and sustain lasting customer relationshipsOrganised and time efficientExcellent oral and written communication skillsFull time availability including weekends
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