The General Manager (GM) plays a pivotal role in leading the day-to-day operations of Bowls NSW. Working closely with the CEO, the GM will manage a diverse range of business functions, lead key staff across departments, and drive execution of major strategic projects aligned to our goals of membership growth, diversification, and revenue generation. This is a leadership role requiring a high-performing, dynamic and versatile individual who is equally confident managing people, projects, and performance. The role will be instrumental in supporting the CEO and is positioned as a key succession planning opportunity for future organisational leadership. Key Responsibilities Leadership & Operational Management Support the CEO in the effective day-to-day management of Bowls NSW. Lead and develop direct reports across Sport, Membership, and Communications / Commercial portfolios. Provide oversight and guidance to a wider team of 7 indirect reports. Foster a strong team culture, staff engagement, and accountability for performance and outcomes. Lead all functions of Human Resources in conjunction with the CEO and external advisors. Strategic Project Delivery Project manage key initiatives in line with the organisation’s strategic priorities, including: Membership growth and retention programs Diversification and inclusion initiatives Revenue growth and commercial innovation National integrity framework matters Governance & Reporting Prepare regular board reporting and contribute to board meeting preparation. Assist with financial and operational reporting, including budget tracking and performance dashboards. Contribute to effective governance practices and compliance. Stakeholder Engagement Build strong relationships with internal and external stakeholders including clubs, partners, Region associations, individual members, and government agencies. Represent Bowls NSW in a professional manner at events, meetings, and public forums as required. About You You are a proactive and values-driven leader with a passion for sport and a demonstrated ability to drive outcomes. You are commercially minded, strategically aware, and operationally excellent. You thrive in a collaborative environment and are comfortable managing a range of projects, people, and priorities. You bring experience in one or more of the following areas: Sport administration or management Project or program management Governance or compliance Business operations or commercial roles You may come from within the sporting sector or from other professional settings where high-performance, strategic execution, and team leadership are key. Key Attributes Exceptional interpersonal and leadership skills High emotional intelligence and team-first mindset Strong organisational and time management skills Strategic thinking and ability to deliver on complex projects Professionalism and discretion Adaptability and a commitment to continuous improvement Selection criteria Leadership and People Management Demonstrated experience leading and managing teams, including direct and indirect reports. Ability to build a positive, performance-focused culture and support professional development. Operational and Organisational Management Proven ability to support or manage day-to-day organisational operations, including HR, reporting, and financial oversight. Experience in managing internal processes to ensure operational efficiency and effectiveness. Project Management and Strategic Execution Demonstrated success in leading and delivering complex projects or initiatives aligned to strategic goals. Strong planning, organisational, and problem-solving skills. Campaign and Marketing Initiative Delivery Experience in planning, executing and evaluating large-scale campaigns or public-facing initiatives. Ability to work across departments to align messaging, drive participation, and support membership or revenue growth through marketing and communications efforts. Communication and Stakeholder Engagement High-level written and verbal communication skills, including experience preparing board or executive reports. Proven ability to manage stakeholder relationships, both internal and external, with professionalism and influence. Governance, Risk and Compliance Awareness Understanding of governance principles, risk management, and compliance requirements relevant to a not-for-profit or sporting organisation. Experience supporting or working with a board or executive leadership team is desirable. Commitment to Growth and Innovation in Sport Understanding of the challenges and opportunities facing sport and/or not-for-profits. A genuine interest in supporting membership growth, diversity and innovation in a changing sporting landscape. Personal Attributes Professionalism, discretion and integrity. Adaptability, initiative and a commitment to achieving positive outcomes. A collaborative mindset, with readiness to support a high-performance culture. Why Join Us? This is a rare opportunity to work closely with a forward-thinking and passionate team at a time of strategic growth and transformation for the sport. The General Manager will play a critical role in shaping the future of Bowls in NSW and may be considered for future leadership opportunities, including potential succession into the CEO role. How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a general manager? How much notice are you required to give your current employer? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. J-18808-Ljbffr