About the Role
The Project Officer supports the delivery of a screening roadmap program of work being delivered using agile methodologies. The role contributes to planning, coordination, analysis, and continuous improvement activities that support the DDC Screening Roadmap.
This is an entry-level role suited to someone with foundational experience or understanding of healthcare or insurance operations, and a strong interest in process improvement, data, and business analytics.
Benefits
* A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
* icare day – access to an extra day's leave
* Comprehensive learning and development support aligned to icare's Core Capabilities.
* Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
* Access to our Employee Assistance Program
Duties
* Assist in documenting current-state and future-state processes for screening pathways and operational workflows.
* Contribute to testing, refinement, and support with the implementation of process changes.
* Assist with coordination of project activities, milestones, and deliverables across multidisciplinary stakeholders.
* Support preparation of agendas, papers, and minutes for project meetings and workshops
* Assist with basic data collection, validation, and analysis to support decision-making.
* Work with senior team members to translate data insights into practical recommendations.
* Collaborate with cross functional teams to ensure alignment, dependency management and optimisation.
* Support communication between business, clinical, and technical stakeholders.
* Contribute to clear, concise communication materials for a range of audiences.
* Document requirements, user stories and acceptance criteria to ensure they will deliver the desired business value and functionality.
* Support the preparation and running of stakeholder workshops.
* Provide advice and documentation on technical issues to non-technical audiences, specifying business requirements for new or existing solutions.
* Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues.
Skills & Expertise
* Understanding of healthcare, screening programs, or insurance care operations (through study, work experience, or entry-level roles).
* Interest in continuous improvement, process redesign, or service optimisation.
* Strong analytical mindset with an interest in using data to inform decisions.
* Well-developed written and verbal communication skills.
* Ability to work collaboratively in a fast-paced, changing environment.
* Strong organisational skills and attention to detail.
* Experience working in a project environment.
* Experience using Excel, Power BI, or similar analytical or reporting tools.
* Coursework or experience in business analytics, health administration, public health, or related fields.
* Exposure to project tools, templates or delivery frameworks
Culture
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people's development so the people of NSW can thrive.
About the Company
We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
* For more information about icare visit our website
* icare operates a direct sourcing model so no agency introductions will be accepted
* We are a Circle Back Initiative Employer – we commit to respond to every applicant
* A talent pool may be created through this recruitment process.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.