Cable Beach Club Resort & Spa is located on the world-famous Cable Beach in Broome, far north Western Australia. Broome is easily accessible by plane to all major Australian cities and offers a relaxed lifestyle with all the conveniences of shops, restaurants, cinemas, hospital and schools. Our property has 225 rooms of varying styles, 4 restaurants, pool side bars, tour desk, Resort Shop and Day Spa.
We are looking for an experienced Guest Service Agent to join our high achieving Front Office Team on a casual basis. The successful applicant will be dedicated to providing outstanding customer service and ensuring that all guests are welcomed and attended to in a friendly, courteous and professional manner.
Duties of the role will include :
* Acting as one of the first points of contact for arriving guests.
* Processing financial transactions.
* Having a thorough knowledge of all Resort facilities and knowledge of facilities and attractions in Broome and surrounding areas.
* Providing outstanding customer service.
* Handling guest issues and complaints.
* Performing switchboard operator duties as required.
* Completing night shifts when required.
The successful applicant is required to have:
* Excellent communication skills and telephone manner.
* Strong computer ability and administration skills.
* Impeccable grooming and presentation standards.
* The ability to work nights, weekends and public holidays.
Cable Beach Club Resort is one of Australia's most highly-awarded resort holiday destinations, offering superb career opportunities in the hospitality industry for staff that are committed to the pursuit of excellence.
Please submit your application today or visit our careers site for further information.
Only applicants with full Australian work rights should apply. We request that only individuals apply and ask may agencies please refrain from applying.