Start a new journey with West Moreton Health!
• Multiple Casual opportunities available
• The Relief Pool Administration Officer role provides crucial administrative support across hospital departments, covering staffing deficits across a 24/7 roster.
About West Moreton Health
West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.
We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.
At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.
As a Child Safe Organisation, at West Moreton Health:
* We prioritise children and young people being seen, heard, and safe in every interaction.
* We create inclusive environments where the voices and needs of children and young people are valued and respected.
* We believe safeguarding is shared responsibility, upheld by every member of our organisation.
Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.
To read more on what it's like to work for West Moreton Health:
What it's like to work with us | West Moreton Health
About the role
This role maintains high customer service standards, integrate into multidisciplinary teams, and contribute to health, safety, training, and risk management, ensuring seamless operations during staff absences.
About you
Our ideal candidate will be someone who can demonstrate the following:
* Proven ability to work effectively as an individual with limited supervision or collaboratively within a multidisciplinary team.
* Strong ability establishing work priorities, meeting deadlines, coordinating tasks and workflow and adapting as required to meet the needs of a changing work environment.
* High level written, verbal and interpersonal skills to effectively liaise with internal and external customers and stakeholders at various levels.
* Advanced customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a positive approach that includes the ability to deescalate difficult situations.
* Highly accurate utilisation of Microsoft Office 365 suite and corporate/patient information systems and databases which includes the ability to retrieve and interpret performance information.
Mandatory Requirements:
* Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
Why choose us
* Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
* Professional development including mentorship, paid study leave, simulation training and research opportunities.
* Career pathways with support to step into senior roles and leadership.
* Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
* Competitive benefits including salary packaging and up to 12.75% super.
* A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.
To apply
For further information regarding this role, please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.