Logistics Support Specialist
This role is responsible for ensuring operational excellence in the logistics process, supporting global standards and contributing to cost reduction and quality improvement projects.
* Key Responsibilities:
* Assessing AIMS cases, processing credit claims, inspecting returned parts, approving credits, and reporting on high-value damage claims
* Liaising with Warehouse and Transport Suppliers to resolve dealer issues, such as order discrepancies, damaged parts, late deliveries, misdirected freight, and credit returns
* Conducting quality checks on outbound orders and liaising with warehouse supervisors on stock integrity, service, and quality issues
* Working with other departments regarding special requirements
* Creating and maintaining reporting for internal and external stakeholders
Requirements
* VW, Skoda, and Audi parts knowledge for daily inventory operations
* Credits, Accounts, Quality or Administration Experience
* Commitment to follow-ups on logistics compliance issues
* Auditing, quality assurance, and reporting experience desirable
* Automotive industry experience beneficial but not essential
Benefits of Working With Us
* Flexible work policy
* Ongoing training provided
* Career development opportunities
* Supportive team environment
* Additional days off including Wellbeing Leave Day and Volunteering Leave Day each year
* Recognition and Rewards
* Employee benefits program