Your role
Accenture aids insurers in transforming their customer experience and innovation strategies through an intelligent operating model that combines advisory, technology, and operational expertise. This model is adaptable to different market needs and handles complex insurance environments. The role involves managing workflow processes, policy maintenance, contract amendments, and issuing policy certificates for various types of insurance, including Property, Auto, Workers Comp, and Marine.
Roles and responsibilities
* In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
* Your primary interaction is within your team and your direct supervisor
* In this role, you will be given detailed instructions on all tasks
* The decisions that you make impact your work and are closely supervised
* You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
* Please note that this role may require you to work rotational shifts
About you
What Accenture requires?
* Skill required: Voice – Service Desk Voice Support
* Designation: Customer Service New Associate
* Qualifications: Any Graduation
* Years of Experience: 0 to 1 years
* Adaptable and flexible
* Ability to perform under pressure
* Written and verbal communication
* Ability to work well in a team
* Agility for quick learning
Benefits
If you join as a full-time employee, you will have access to the following:
* Financial and Health wellbeing
* Paid Time Off
* Mental and Physical wellbeing
* Employee Assistance Program
* Professional Development Program
Training and development
Accenture invests in continuous learning and professional development programs. Depending on your role and goals, you'll gain access to specialized certifications, advanced tech training, workshops, online games, hackathons, and virtual reality experiences. Accenture's continuous learning opportunities include mobile-friendly online training designed by subject matter experts. These programs support a broad spectrum of functions and industries, offering comprehensive skill development and career advancement to help professionals continuously improve their abilities and achieve their career aspirations.
Career progression
At Accenture, employees are given the chance to advance their careers by addressing a range of challenges across different industries and influencing global progress. Continuous learning opportunities are available to enhance and expand skills in high-demand areas, supporting personal responsibility for growth and development. The company’s inclusive and innovative culture motivates individuals to achieve their full potential and excel authentically.
To know more, watch this video:
Source
The following sources were used in researching this page:
* accenture.com/in-en/careers/local/benefits
* accenture.com/in-en/careers/life-at-accenture/learning-development
* accenture.com/in-en/careers/life-at-accenture/working-here
* accenture.com/in-en/careers/explore-careers/career-areas
* youtube.com