Employment Type
Permanent
Closing Date
17 Sept 2023 11:59pm
Job Title
Employee Experience Senior Specialist
Job Summary
Job Description
About the team
In People Culture & Communication we focus on transforming the way we work in support of making Telstra a great place to work.
What you’ll do
Our ‘T25 Strategy’ is designed to deliver exceptional customer experience, improve our reputation, and sustain growth. Culture plays a huge role to achieve all three. So our People & Culture team is growing and we’re looking for Employee Experience superstars to help us make Telstra the place people want to work.
As a member of the Organisational Development team, and a trusted internal advisor, you will have the opportunity to work across Organisational Development domains like - Employee Experience, Culture, Talent, Strategic Workforce Planning, Performance, Leadership and Learning and Diversity, Equity and Inclusion, using Human Centred Design and Agile ways of working to:
* Identify and define people related problems and priorities within the business.
* Design and test key initiatives that will enable Telstra to deliver on it’s T25 workforce and culture ambitions.
* Lead implementation, embedding, measurement and lifecycle management of key initiatives to ensure they’re driving impact.
* Collaborate across teams, creating an integrated and simple experience for our people.
About you
You pride yourself on your innovative, data driven and human-centered approach to organisational development and you thrive in a collaborative and agile work environment.
To hit the ground running in this role, as well as your Organisational Development expertise, you’ll be experienced in:
* Human Centred Design / Design Thinking
* Stakeholder Influencing
* Problem Solving
* Systems Thinking
* Turning Strategy into Action
* Data Analysis and Insights
* Dealing with Ambiguity
* Process Improvement
* Communicating with Influence
* Facilitation
* Change Management and Implementation
* Program or Project Management
About us
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network, while also making Telstra a great place for everyone to work.
Here’s what you can expect from us
* Flexible working: wherever you live in Australia, choose where, when, and how you work so you can be at your best.
* There when life happens: from Volunteer Leave to Gender Affirmation Leave and Cultural Leave, we give you time to spend away from work when you need it most.
* Pay for performance: we recognise outstanding contributions through our generous incentive programs.
* Parental Leave: a gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
* Unlimited learning: level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits toward degrees and Master's programs.
* Extra perks: from 30% off Telstra products and services to exclusive discounts from over 240 brands and partners, we’ve got you covered.
We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.