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Contract support officer

Hope Community Services Ltd
Posted: 18 February
Offer description

About Us

HOPE Community Services has been providing vital support to Western Australians for over 120 years, with a strong focus on alcohol and other drugs, mental health, justice, and family and domestic violence. We work in partnership with government, funders, and community organisations to deliver services that are ethical, accountable, and outcomes-driven.

Our Corporate team plays a critical role in ensuring HOPE meets its contractual, governance, and compliance obligations, supporting our frontline teams to focus on what matters most, delivering quality services to the community.

About the Role

We are seeking a detail-oriented and proactive Contracts Support Officer to join our Corporate Contracts team based in Perth. Reporting to the Contracts Manager, this role provides essential administrative and coordination support to implement HOPE’s contract management framework, policies, and procedures.

You will contribute to accurate reporting, strong contract governance, and effective compliance processes, helping to build confidence with funders, partners, and regulators.

Key responsibilities include:

* Coordinating, collating, and submitting funder reports within required timeframes
* Receiving, recording, and forwarding Department of Justice clearances for Youth Justice Service partners
* Maintaining contract registers (funding contracts, subcontracts, MoUs, and other agreements)
* Supporting compliance by distributing monthly reminders for upcoming contract deliverables
* Updating and maintaining contract summaries and supporting the development of summaries for new contracts
* Assisting with contract monitoring, audits, and performance reviews
* Escalating identified contract performance issues to the Manager Contracts and relevant stakeholders

What’s on Offer

* Full-time (or part-time) role based in Northbridge
* 38 hours per week (Mon-Fri) – flexible working arrangements - we are also open to 30 hours per week
* $44.58 per hour + superannuation
* Opportunity to work closely with justice, government, and community sector partners
* Supportive and collaborative team environment
* Generous salary packaging benefits to increase your take-home pay
* Discounts with a major health insurance provider
* Access to a confidential and professional employee counselling service
* An organisation committed to learning, development, and continuous improvement

You’ll Need

* Minimum 3 years’ experience in a similar contracts, compliance, or administration role
* Well-developed written and verbal communication skills
* Strong organisational skills with the ability to manage competing priorities and deadlines
* Experience preparing reports and maintaining accurate registers and records

Desirable:

* Certificate IV or higher in business, commerce, or a related field (or equivalent experience)
* Experience in the community services or not-for-profit sector

Essential Requirements:

* Current C or A Class Driver’s Licence
* Working With Children Card
* National Police Certificate (issued within the last 3 months)
* Department of Justice Clearance (can take up to 6 weeks)

Next Steps

If you’re interested please apply now! If you’re shortlisted, we’ll be in touch for an initial phone conversation, with interviews to follow either online or at our Perth office.

We encourage applications from Aboriginal and Torres Strait Islander peoples and welcome diversity in all its forms, including culture, language, gender identity, ability, and lived experience.

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