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Support officer

Ballarat
Grampians Health
Posted: 20 January
Offer description

Permanent Part Time | 32 hours per fortnight
HS3 | $***** - $*****
About The Role
The CAU Support Officer plays a key role in managing employee competency records and overseeing the annual performance appraisal process for the supplementary workforce.
This includes generating and analysing reports to ensure data accuracy across systems.
The role involves regular communication with staff and managers to provide guidance, share updates, and follow up on outstanding items.
You'll monitor progress, ensure timely completion of appraisal and competency requirements, elevate issues as needed, and coordinate payments for employees who complete mandatory competencies.
Application Requirements
Upload a cover letter and resume
Provide a minimum of 2 referees: 1 being your current direct manager and the other(s) an additional manager or supervisor
Key Responsibilities
Ensure ongoing employee competency compliance through regular monitoring, documentation, and reporting for supplementary workforce
Manage and monitor Performance Development Review compliance, ensuring managers complete required reviews within set timeframes that align with organisational standards for the supplementary workforce
Generate reports and insights related to competencies and performance outcomes
Contribute to continuous improvement of administrative systems and processes
Provide general administrative support, accurately following step-by-step processes, including data entry and document management
Demonstrate ability to function within a team
Prioritise tasks and manage multiple priorities
Engage in annual performance review process to support personal development and goal alignment
Commit to ongoing mandatory education
Skills & Experience
Strong organisational and time management skills
Excellent attention to detail and accuracy
Proficient in Microsoft Office Suite (particularly email, Excel and Word)
Proficient in Excel report manipulation and data filtering
Thrives on being independent, confidently managing multiple priorities with a keen eye for detail
Highly developed communication and interpersonal skills to interact with internal and external stakeholders
To see a full copy of the Position Description please click here.
Why Join Us?
You'll be part of a supportive team that values initiative, trust, and operational excellence.
This is a great opportunity to apply your skills in a meaningful role and make a positive impact.
Interested?
Click APPLY or contact Andrea Phillips, Team Lead – Central Allocations Unit on ********* for a confidential discussion.
Applications close on 1 February ****.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs.
We strive to enhance services and careers, providing quality healthcare to rural and regional communities.
Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Culture & Benefits
Flexible work arrangements and purchase leave opportunities
Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
Access to discounted health club membership
Staff rewards and recognition programmes
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city.
Dubbed Australia's most liveable city in ****, Ballarat is home to first-class education, fine dining and boutique shopping.
Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes.
To learn more about Ballarat click here - Visit Ballarat
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.
Additional PPE requirements are role-dependent.
Grampians Health is a child-safe organisation, committed to the safety and wellbeing of all children and young people.
Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature-age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
#J-*****-Ljbffr

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