IT Support Specialist
The primary objective of this role is to provide high-quality technical support as a second-line engineer, focusing on resolving complex technical issues and collaborating with the IT team.
Key Responsibilities
* Identify and resolve technical issues in a timely manner
* Collaborate closely with the IT team to ensure seamless support services
Candidates should possess strong Microsoft suite skills and exceptional customer service abilities.
Requirements
* Thorough knowledge of the Microsoft suite
* Exceptional customer service skills