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Customer service manager job opportunity

Perth
beBee Careers
Customer Service Manager
Posted: 14 June
Offer description

Food Retail Manager

As a customer service leader in the retail industry, you have the opportunity to make a lasting impact on our customers' shopping experience.

This role requires a high level of accountability and responsibility for leading the day-to-day operations of our front-of-store services, including checkouts and customer service desks. The ideal candidate will be passionate about delivering exceptional customer experiences, maintaining store presentation standards, and fostering a positive team culture.

* Prior experience in fast-paced customer-facing environments is essential.
* Leadership skills are crucial in this role, as you will be responsible for leading, coaching, and developing your team to achieve sales targets, cost control, and rostering requirements.
* Maintaining excellent service standards, ensuring the checkout area remains clean and safe for both staff and customers.
* Fostering a one-team culture that prioritizes team members' health, safety, and wellbeing.
* A customer-centric approach, continually seeking to understand diverse customer needs to deliver outstanding shopping experiences.


Salary and Benefits

We offer competitive salaries and benefits packages that recognize and reward your hard work and dedication. Our comprehensive compensation structure includes:

* Discounts on supermarket and liquor purchases
* Reward through recognition and points system
* Structured learning pathway for career development
* Novated car leases
* Investment in your future through our annual team member share plan
* Paid parental leave to support work-life balance


About Us

We strive to create a workplace that is inclusive, welcoming, and respectful of all individuals. We encourage applications from people of diverse backgrounds, abilities, and identities. If you require accommodations or adjustments during the recruitment process, please let us know.

We value diversity, equity, and inclusion in our workplace and believe that these principles are essential to building a strong, cohesive team that reflects the communities we serve.

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