The Role
If you're looking for the opportunity to work for a company that prides itself on superior quality products and outstanding customer service, then this may be the opportunity for you!
We currently have an opportunity for a self‐motivated, customer‐focused professional to join our supportive team as a Credit Controller. Based at our office in Thebarton, SA, this full‐time permanent opportunity will see you assisting with the day‐to‐day management of debtor accounts, debt recovery activities, and reconciliation of COD accounts.
Responsibilities
* Protect and maximise revenue inflow through effective credit management and cash collection practices
* Work closely with teams across the business to minimise customer default risk and maximise debt recovery outcomes
* Support Credit Management by ensuring visibility of credit issues and escalating process or trading terms non‐compliance
* Contribute to continuous improvement initiatives aimed at streamlining processes and enhancing team efficiency
* Maintain accurate customer data, including credit limit reviews and credit application compliance
What You Will Need To Succeed
* Previous credit control experience within a high‐volume collections environment
* Strong negotiation and stakeholder management skills, with the ability to communicate effectively both internally and externally
* Well‐developed problem‐solving and analytical skills with strong attention to detail
* Experience identifying and implementing improvements to accounts receivable processes and services
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