Operations Supervisor
Amazon Logistics is seeking a highly motivated and organized Operations Supervisor to support the Operations Shift Manager and Operations Lead in driving innovation and execution in transportation networks.
The ideal candidate will have the drive to motivate a team of individuals to meet targets and productivity expectations in line with company goals. They will be responsible for tracking attendance and work flow, and working alongside the Operations Shift Manager and Operations Lead to highlight and rectify issues as they arise.
* Key Responsibilities:
* Support development of a strong culture of health and safety practices and initiatives through compliance with legislation and policy.
* Support daily management of department duties.
* Deputize for the Operations Shift Manager and Operations Lead as required.
* Carry out debriefs of all staff and ensure paperwork is accurately and fully completed.
* Carry out duties in accordance with Standard Operating Procedures (SOPs).
* Assign work to staff as required to support workflow and daily metrics.
* Support Operations Shift Manager and Operations Lead by ensuring there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
* Assist with training of new associates to ensure they have the right knowledge to carry out tasks required.
* Assist Operations Shift Manager and Operations Lead with tracking, trending and reporting of departmental metrics.
* Assist Operations Shift Manager and Operations Lead in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
* Tracking and reporting of hours and schedules for Associates.
* Follow up and solve process-related area issues as required.
* Ensure equipment defect reporting is completed to a high standard.
Qualifications
* Basic Qualifications:
* Experience with planning, performance metrics, and process improvement.
* Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
* Preferred Qualifications:
* Experience in logistics.
* Experience in warehouse operations.
Benefits
* Opportunity to work in a dynamic and innovative environment.
* Chance to develop skills and expertise in transportation networks.
* Collaborative and supportive team environment.
Others
* Equal opportunities employer.
* Committed to diversity and inclusion.