Medical Support Professional
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We are seeking a motivated and experienced professional who values teamwork and has a high regard for quality patient care.
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Our organisation is one of the longest standing radiology providers to Southeast Queensland, with 17 convenient imaging locations across the Gold Coast, Mackay, and Toowoomba.
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The Benefits of Working with Us
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* Fulltime hours and high industry pay rates
* Job stability and career development opportunities
* Dedicated one on one training
* A fun and supportive culture
* Location options with multiple practices on the Gold Coast
* Uniforms provided and free parking close by
* Employee recognition programs
* Discounted imaging services for employees and immediate family
* Paid parental leave and discount private health insurance
* Employee Referral and Health & Wellbeing programs
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About the Role
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As the face of our organisation, you will gain experience and exposure to all areas of radiology while working alongside our Radiologists, dedicated technical, and an amazing hardworking administration team.
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This is a unique and exciting role that will provide you with the opportunity to increase your knowledge and fast-track your career.
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Responsibilities
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* Greet all patients and register them on arrival
* Answer the telephone for patient/referrer enquiries
* Scheduling of appointments using our state-of-the-art RIS system
* Providing patients with preparation requirements prior to their arrival
* Quoting fees and Medicare rebates to patients
* Processing DVA and third-party insurance claims
* Patient accounts settled on departure by processing gap payments as required
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Requirements
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* Courteous, professional, and sensitive manner
* Experience in a Radiology administration or a patient-facing role (highly desirable)
* Must have a current drivers license and car
* Exposure to medical imaging terminology (highly desirable)
* Analytical skills to optimise appointment slots
* Strong attention to detail and focus on completing high-quality work
* An ability to work autonomously as well as in a team environment