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Customer services officer

Mount Isa
Mount Isa City Council
Customer Services agent
Posted: 17 February
Offer description

About the business

Mount Isa City Council provides employment for approximately 200 employees in a variety of full time, part time, contractual and casual positions.

These positions cover the full scope of Council operations from administration, financial, professional and technical roles to operational positions within the various sections.

About the role

This position is to efficiently and politely provide the highest possible standard of customer service ensuring, the needs of Council’s customer are met in a friendly, accurate and courteous manner.

Please read the Position Description for further information on the role.

About You

You will have:

• Demonstrated experience in a customer service role including cash handling and call centre.

• Sound level of skill in the use of MS Windows, MS Word, Ms Access, Excel and Electronic Mail.

• Demonstrated excellent communication and organisational skills.

• Demonstrated conflict resolution skills.

• Hold a current driver’s licence.

What's in it for you?

When joining Mount Isa City Council, you are provided with pathways and opportunities to grow and achieve your potential. Eligible employees can access our Employee Assistance Program, elect to join our free Immunisation Program, and enjoy sporting reimbursement opportunities. Full-time employees receive 5 weeks annual leave (pro-rata to part-time employees, not applicable to casual employment) to enjoy time outside the workplace!

HOW TO APPLY

* Fill out Application Form

* Submit through Seek, or

* Submit online at: or

*
Please note that:

* Council undertakes a range of checks and assessment methods to assist in selection, including criminal history checks, pre-employment medical etc.

* Mount Isa City Council is an Equal Employment Opportunity employer. Council strongly encourages all suitable applicants to apply for this role.

* Applicants must be eligible to live and work within Australia.

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