We are seeking a highly experienced OurProperty (OP) specialist to join our client for a 3–6 month assignment. This is a fully remote opportunity ideal for a seasoned Property Management Administrator who thrives on systems, automation, and operational excellence. This is not your typical admin role—you will play a key part in maintaining seamless day‐to‐day operations within the OurProperty platform while acting as a trusted technical mentor to the Business Manager and wider team.
About the Role
Take ownership of the OurProperty platform, ensuring workflows run smoothly, data remains accurate, and processes are clearly understood across the business. Help elevate internal capability by guiding and supporting the team to become confident and autonomous within the platform.
Key Responsibilities
* Manage end‐to‐end maintenance workflows through the OurProperty portal
* Monitor and audit automated workflows to ensure nothing becomes stalled or overlooked
* Oversee tenant onboarding, lease renewals, and day‐to‐day administration within OurProperty
* Maintain high standards of data integrity across owners, tenants, and creditors
* Act as a liaison with the OurProperty Support team to resolve technical issues and optimise system performance
* Provide ongoing guidance and mentorship, explaining not just "how" processes work — but "why"
What You'll Bring
* Minimum 12 months of hands‐on experience using the OurProperty platform
* Strong understanding of the Ava automation engine, including triggering, monitoring, and troubleshooting workflows
* Proven experience in property management administration
* A consultative mindset with the ability to clearly communicate processes and build internal capability
About You
You're more than an administrator—you're a systems thinker and problem‐solver. You understand how everything connects, from trust accounting through to property management operations. You know the shortcuts, enjoy diving into the technical side of platforms, and take pride in keeping systems running at their best.
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