Job Description
About Us:
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Looking for more than just a job? So are we.
We know that the employment services sector can be tough - high pressure, complex demands, sometimes with little thanks.
That's why we do things differently.
Here, you're part of a mission that changes lives, including your own.
The Inclusive Employment Australia program is a step-change in high-quality employment support for Australians with disability, injury or illness.
You'll join a team where respect, support and recognition are more than just words.
Where you're trusted to do your best work, given space to grow, and be part of one of Australia's most trusted charities.
What makes us different?
* Purpose with Impact – every day, your work helps people build better lives
* Supportive Culture – no egos – just real people who care
* Growth & Learning – skill development, mentoring, professional development
* Balance Built-In – enjoy flexible hours (negotiable)
* Salary Packaging Perks – boost your take-home pay with NFP benefits
Ready to be part of a team where you're seen, heard, and valued? Let's talk.
About The Job:
As an Ongoing Support Consultant, your responsibilities will include:
* Proactively build and maintain effective relationships with participants and employers
* Identify any barriers that may impact upon ongoing employment and address them promptly
* Monitor work placements for participants who have already been engaged in employment beyond 26 weeks, towards the achievement of monthly targets
* Work closely with current and potential employers on their labour needs, identifying opportunities to market participants for additional placements
* Assist with verifying and obtaining evidence of employment, including payslips
* Achieve or exceed all KPIs and apply an outcome-focused, high-performance approach to the role
About You:
Relevant qualifications in areas such as Employment Services, Community Services or other relevant areas is desirable.
Previous experience in employment services including advanced barrier management, reverse marketing, placement of candidates into employment and provision of post-placement support will be highly regarded.
Demonstrated ability to communicate through various methods with a wide variety of stakeholders.
Ability to proactively problem solve, overcome objections, and assist in managing barriers that exist for people living with a disability.
Performance-focused mindset and proven experience achieving business targets and KPIs, using your analytical mindset to interpret data to achieve outcomes.
Must hold a Driver's license as travel throughout the region will be required.
Benefits
* Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)
* Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks (for full-time employees)
* Comprehensive and supportive on-the-job training, including the opportunity to undertake tertiary education, relevant to your position
* Discounted fitness memberships, health insurance, retail discounts and more
* Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering
* Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health
* Long-term employment opportunities within the wider network