Job Summary
We're looking for a Solutions Engineer who can take architectural designs and turn them into production-ready infrastructure. You'll be implementing cloud environments, network hardware, telephony systems, and security controls for clients who depend on these systems running reliably.
Key Responsibilities
* Deploy and configure Azure infrastructure (VNets, NSGs, ExpressRoute, VPN Gateways, Azure Firewall)
* Implement Azure Virtual Desktop environments including host pools, session hosts, FSLogix profiles, and MSIX app attach
* Configure Microsoft 365 tenants: Exchange Online, SharePoint, Teams, Intune MDM/MAM policies
* Set up and manage Windows Server infrastructure (AD DS, DNS, DHCP, DFS, PKI)
* Implement backup and disaster recovery solutions (Azure Backup, ASR, third‐party backup systems)
* Plan and execute tenant‐to‐tenant migrations (M365, SharePoint, OneDrive, Teams)
* Migrate from on‐premises Exchange to Exchange Online (cutover, staged, hybrid)
* Perform PST imports, mailbox migrations, and public folder migrations
* Conduct M365 security uplift projects: enable MFA, implement Conditional Access policies, configure DLP and sensitivity labels
* Deploy Microsoft Defender suite (Defender for Endpoint, Defender for Office 365, Defender for Identity)
* Configure information protection, retention policies, and eDiscovery
* Deploy and configure enterprise network hardware: switches, routers, wireless access points
* Implement VLANs, inter‐VLAN routing, and network segmentation
* Configure site‐to‐site VPNs and client VPN solutions
* Set up and manage firewalls
* Implement network monitoring and management solutions
* Deploy IP phone systems
* Configure SIP trunks, call routing, IVR menus, and voicemail systems
* Implement call queues, auto attendants, and call recording
* Migrate from legacy PBX systems to modern VoIP/UCaaS platforms
* Troubleshoot voice quality issues (QoS, jitter, latency, packet loss)
* Deploy Essential 8 controls: application whitelisting, patch management, MFA, application hardening
* Configure Conditional Access policies, DLP policies, and sensitivity labels
* Implement endpoint protection (Defender for Endpoint, Intune compliance policies)
* Conduct security assessments and implement remediation plans
* Support security audits with evidence collection and remediation
* Write PowerShell scripts for deployment automation, user provisioning, reporting, M365 migrations, and maintenance tasks
* Create automated workflows for common MSP tasks
* Document scripts and build reusable modules for the team
* Create detailed technical documentation: architecture diagrams, runbooks, configuration baselines, troubleshooting guides
* Maintain accurate change logs and configuration management records
* Document migration plans, cutover procedures, and rollback plans
* Train junior team members and clients on implemented solutions
Technical Requirements
* 3–5 years hands‐on experience in MSP or similar environment with diverse technical implementations
* Proven experience with Microsoft 365 administration and migrations
* Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing, VPNs, firewall rules
* Hands‐on experience deploying and configuring network hardware (switches, routers, firewalls, APs)
* Experience with VoIP/IP telephony systems (any platform)
* Windows Server administration: Active Directory, Group Policy, file services, certificate services
* PowerShell scripting for automation (writing scripts)
* Experience with Azure services and Azure Virtual Desktop or similar VDI platforms
Nice To Have
* Microsoft certifications: AZ‐104, SC‐200
* Experience with tenant‐to‐tenant migration tools
* VoIP certifications (3CX, Teams Voice Engineer)
* Exposure to compliance frameworks: Essential 8, ISO 27001, NIST CSF
What We Offer
* Competitive salary with clear progression criteria
* Funded certification paths (Microsoft, security, cloud, networking, voice)
* Direct mentoring from Solutions Architects
* Defined career path to Solutions Architect or Security Specialist roles
Work Environment
* Work from home flexibility with collaborative team culture
* Some client site visits required for hardware deployments and complex implementations
* Access to lab environments and test systems
* Modern tooling and technology stack
* Autonomy to solve problems your way (within architectural standards)
The Team
* Senior Solutions Architects with deep technical expertise
* Collaborative environment encouraging questions
* Regular technical knowledge sharing sessions
* Clients who value quality work and long‐term relationships
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