Alice Springs, Australia | Posted on 28/10/2022
Location- Alice Springs, Northern Territory, Australia.
Qualifications and experience
* Minimum experience as a technician for 3-5 years.
* We are looking for a person who can multi-task and fix a wide range of devices for our customers.
* No front sales is required as this role is dedicated to troubleshoot and repair phones, tablets & possibly other daily use gadgets.
* Current experience in repairing devices is required for this role.
* Micro soldering ability is not required, however an interest in learning these techniques would be highly desirable.
Requirements
Tasks and responsibilities:
* Using our computerised Jobticketing system to review repairs requested by customers.
* Speaking with staff to clarify repair details if needed.
* Troubleshooting & repairing a wide range of mobile phones, tablets, laptops and other devices.
* This may include replacing screens, charger ports, speakers, batteries, cameras & all small parts.
* Estimating and quoting non-standard repairs.
* Identifying special parts required to complete repairs (may involve speaking to parts suppliers).
* Testing functionality of repaired devices.
* Recording notes on job-sheets regarding repair, including noting parts used and operation of device testing after repair.
* Monitoring & maintaining spare parts inventory.
* Employer Sponsored Visa.
* Permanent Residency (PR) pathway after 3 years of employment.
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