Tunnel System Technician (x2)Location: Tweed Heads, NSWStart Date: ASAPDuration: 6 months (with possible extension)Pay Rate: $85-$95 per hour + superWork Type: In office, 5 days/weekAbout the Role:We are seeking two highly skilled Tunnel System Technicians to support the ongoing operations and maintenance of critical tunnel infrastructure systems.
These contract roles sit within the Tunnels & Ferries Team of the Regional Road Network Maintenance unit.This is a hands-on, technical role responsible for supporting and maintaining Operational Management and Control Systems (OMCS), including traffic control, communications, safety, and SCADA systems.
The role is essential in ensuring 24/7 system availability and fault response.Key ResponsibilitiesAttend and troubleshoot faults in OMCS-related hardware and software systems (servers, storage, networks).
Perform routine monitoring, preventive maintenance, and system backups across SCADA and tunnel control systems.Triage and coordinate responses to incidents reported by the Regional Traffic Operations Centre (RTOC).
Serve as primary on-call contact for OMCS faults, escalating and coordinating resolutions with internal teams or vendors.Maintain technical documentation and system configurations in line with operational standards.Technical Capabilities RequiredProven experience maintaining and supporting SCADA, industrial control, or other critical safety systems.Hands-on experience with VMware vCenter, Microsoft Windows, Veeam, SolarWinds, Genetec, Studio 5000.Proficiency in maintaining industrial PLCs, enterprise servers, and storage systems.Solid networking skills with experience across diverse platforms or CCNA certification (or equivalent knowledge).
Qualifications & ExperienceCertificate IV or higher in Control Systems, Electronics, Information Technology, Computer Science, or Communication Networks, or equivalent professional experience.Valid Australian Driver's Licence (minimum P1).
Willingness to work on-call and travel to other tunnel assets as required.Preferred ExperienceMinimum 3-5 years in a similar role within infrastructure, transport, utilities, or comparable industries.Experience coordinating with external vendors and managing system upgrades or fault escalations.Prior exposure to Tunnel Operation and Management Control Systems (OMCS) is highly desirable.Key ChallengesEnsuring 24/7 operational availability of tunnel systems with minimal downtime.Coordinating efficiently between internal teams and vendors within limited maintenance windows.Rapid response and triage of critical issues to maintain service continuity.Stakeholders You\'ll Work WithOMCS Vendors (external)Traffic Operations & Customer Service Teams (internal)System Engineers and Maintenance Teams
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📌 Tunnel System Technician X 2
🏢 Ampersand
📍 Tweed Heads