AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
* Cover gaps in a 24 x 7 rotating shift roster.
* Responsible for the on‐site management of contractors, sub‐contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
* Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
* Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.
* Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability & efficiency.
* Establish documentation relevant to business & facility operations.
* Responsible for the installation of the racks and the provision of power/cooling within its constraints.
* Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
* Assist in the design, implementation, commissioning and build out of new facilities.
* Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
* Management of the Facility assets and the provision of infrastructure & inventory asset management.
* Attend and participate in regular Construction & Operational Meetings as required.
* Familiar with Work Order compliance to ensure all contractual SLA's are achieved.
* Interface with Infra Ops management for day to day operational requirements.
* Assist in recruiting efforts.
* Assist in the resolution of any infrastructure engineering or services issue.
* Delivery of exceptional customer service and satisfaction.
* Day to day supervision of a team of Engineering Operation technicians.
Basic Qualifications
* 3+ years of vendor management experience
* 4+ years of relevant work in a data centre or other critical environment experience
* 5+ years of data center engineering or operations experience
* 5+ years of Microsoft Office including Outlook, Word, and Excel experience
* Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
* Experience in vendor management
* Experience in a data center or other critical environment
* Experience in data center engineering or operations
* Experience with Microsoft Office including Outlook, Word, and Excel
Preferred Qualifications
* 3+ years of construction or project management experience
* Electrical or mechanical Journeyman License
* Operating engineering license such as DC II, DC III, or equivalent
* Experience in construction or project management
Hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability).
Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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