Job Title
Facilities Manager
Job Description Summary
This role is responsible for leading facilities management operations, ensuring safe, compliant, and efficient delivery of services across sites. It oversees vendor performance, maintenance programs, and asset management while maintaining strong cost control and budget accountability. The position also acts as a key escalation point, providing technical guidance and ensuring minimal disruption to client operations. In addition, the role focuses on building strong client relationships, delivering high‐quality service experiences, and supporting sustainability initiatives. It ensures compliance with all regulatory requirements, drives operational excellence, and contributes to continuous improvement in processes, asset lifecycle planning, and service delivery.
Key Responsibilities
* Act as escalation point for facilities issues and provide technical guidance.
* Lead team, vendors, and contractors to ensure safety and full compliance.
* Ensure all contractors are properly inducted and meet compliance requirements before work.
* Oversee site operations to maintain uninterrupted property services.
* Establish, review, and train team on processes and playbooks.
* Develop and manage budgets, ensuring cost control and savings targets.
* Manage supply chain performance and provide cost benchmarking insights.
* Maintain strong client relationships with proactive communication and service excellence.
* Deliver expert advice and ensure high‐quality customer experience across all interactions.
* Oversee maintenance programs and support asset lifecycle planning.
* Ensure accuracy and integrity of asset data and registers.
* Manage vendor performance, procurement activities, and support sustainability initiatives.
Requirements
* Strong experience in Facilities Management operations in corporate office environments where the client is an occupier.
* Bachelor's degree (preferred)
* 2–5 years of relevant experience in commercial or industrial real estate, with hands‐on facility management
* Proven background in maintenance, engineering, construction, and property operations
* Experience with CMMS/Work Order Management systems (preferred)
Additional Qualifications
* Ability to interpret construction specifications and blueprints.
* Strong understanding of contract language and building documentation
* Skilled in Building Management Systems monitoring and maintenance
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
* Solid financial management discipline, including budgeting, tracking, and forecasting
* Familiarity with financial systems such as Yardi (a plus)
Why join Cushman & Wakefield?
* Being part of a growing global company.
* Career development and a promote from within culture.
* An organisation committed to Diversity and Inclusion.
* We're committed to providing work‐life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
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