About the role
We are seeking a skilled and dedicated Medical Secretary to join our team at ENT Care Hub in Sydney with one day a fortnight on site a our Norwest Rooms and the remainder of the week onsite at our rooms in Westmead Private Hospital. As a Medical Secretary, you will play a crucial role in supporting our healthcare professionals and ensuring the smooth running of our busy surgical practice. This full-time position offers the opportunity to work in a dynamic and collaborative environment, contributing to the delivery of high-quality patient care.
What you'll be doing
1. Scheduling and managing appointments for our ENT Specialists and other healthcare providers
2. Maintaining accurate and up-to-date patient records and medical documentation
3. Handling patient inquiries and providing excellent customer service
4. Assisting with the preparation of patient files and medical reports
5. Coordinating with insurance providers and other healthcare organisations
6. Generating surgical quotes and liaising with patients to guide them through surgical booking process
7. Performing general administrative duties to support the smooth operation of the practice including but not limited to
8. Maintaining and ordering stock for clinic rooms
9. Cleaning and sterilising instruments used by clinic rooms (training provided)
What we're looking for
1. Previous experience as a Medical Secretary or in a similar administrative role within a healthcare setting
2. Strong organisational and time management skills to juggle multiple tasks and priorities
3. Excellent communication and interpersonal skills to interact with patients, healthcare providers, and other stakeholders
4. Proficiency in medical terminology and the ability to maintain confidentiality
5. Familiarity with electronic medical record systems and office software - use of Xestro and iScribe an advantage however training of both provided
6. A positive, customer-focused attitude and a commitment to providing high-quality service
7. Police check and WWCC essential
What we offer
At ENT Care Hub, we are dedicated to supporting our employees' professional growth and overall wellbeing. In addition to a competitive salary, we are a small close knit team and provide opportunities for ongoing training and development. It is imperative we find someone who is a good fit as part of a collaborative and friendly team environment.
About us
ENT Care Hub is a leading healthcare provider specialising in Ear, Nose and Throat (ENT) services. Our team of experienced ENT Specialists and medical professionals are dedicated to delivering exceptional patient care, utilising the latest technology and evidence-based practices. As a growing organisation, we are committed to fostering a positive work culture and providing our employees with the resources and support they need to thrive.
If you are excited about this opportunity and have the skills and experience to make a difference, we encourage you to apply now.