Administration Officer - Customer Service Enrolments - Community College Posted: 20/03/2026 Closing Date: 18/04/2026 Job Type: Permanent - Full Time Location: Mildura Job Category: Administration and Office
MADEC Australia is a successful community owned not-for-profit and charitable organisation with a proud 50+ year history of providing relief to people experiencing poverty and/or distress. MADEC delivers employment services, education and training, a pacific labour mobility scheme and indigenous programs. Our training services are delivered to students in Victoria, with a key focus on building skills to compliment career and employment ambitions.
Job Description
About the Role
We are seeking an experienced administrator to join our Education and Training Administration team in our Mildura Community College. You will be the first point of contact for enquiries and play a key role in enrolments, record management and community engagement. Reporting to the State Training Manager, your responsibilities will include:
* Provide friendly, professional customer service to all visitors, students and enquiries
* Manage student enrolments, including Pre‐Training Reviews, LLN testing and student file management
* Enter and maintain accurate enrolment and AVETMISS data
* Promote training courses and assist with course information sessions
* Manage college administration inboxes and respond to phone and email enquiries
* Support community groups, including maintaining records, communications and event coordination
* Coordinate room and resource bookings for training and community use
* Undertake general administration duties including filing, records management and financial processing
* Support compliance, reporting and audit requirements as needed
Desired Skills and Experience
About You
To be successful in this role, you will have:
* High attention to detail and strong organisational skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong interpersonal and written communication skills
* Previous RTO experience and/or knowledge of VET systems and government funding is highly regarded
* Intermediate digital skills with proficiency in the Microsoft Office suite
* Working with Children's and Police Check Clearance required upon commencement
Culture and Benefits
MADEC prides itself on providing a supportive environment with opportunities for growth and development. We offer:
* Salary Packaging to the value of $15,900
* Tax free entertainment expense benefits
* Uniform Allowance
* Check the potential tax savings you might be entitled to if you were to take up our Salary Packaging benefit by completing the calculator here https://accesspay.com.au/salary-packaging/salary-packaging-calculator/ - you will be surprised at the increase in your take home amount!
* Up to 5 weeks annual leave after three years' service (eligibility conditions apply)
* Great team culture
* Additional personal leave, paid volunteer/charity leave and more!
Want to know more?
For more information visit our webpage www.madec.edu.au to access our career page and find a copy of the position description for this role.
How to apply
Pease click the "Apply" button to register your interest.
Joining MADEC means you will join a team of dedicated, passionate, genuine, and responsible professionals who are all driven by the same vision, and that is, to improve the lives of those in need.
Helping People | Addressing Needs | Improving Lives
MADEC's vision is to improve the lives of those in need, and as such we will continue to build a business that reflects the values of empathy, genuineness, that is ethical, passionate and responsible, and built on the foundations that everyone is welcome including the First Nations People and those of all ages, genders and abilities.
Apply Remember Job Sign In Email Address Password
Log in
Email
Link Your name Required [[error Your email Required Invalid Email Address Recipient's name Required [[error Recipient's email Required Invalid Email Address Required The captcha code is invalid
Close
Submit