About the Role
Our organization is a leading provider of workers compensation and personal injury claims management services, dedicated to supporting individuals in their recovery and return to employment.
The Claims Management Specialist plays a crucial role in assisting injured workers with their rehabilitation and return to work, fostering relationships with stakeholders and implementing strategies for improved outcomes.
We value our employees and offer a comprehensive range of benefits, including flexible working arrangements, corporate wellbeing programs, and opportunities for professional development.
* Manage a portfolio of workers compensation claims, focusing on physical and psychological injuries
* Develop strong relationships with stakeholders, including injured workers, employers, doctors, and rehabilitation providers
* Implement proactive and timely strategies to improve recovery and return to work outcomes
* Provide exceptional customer service to injured workers and employers
* Able to work collaboratively within a team and thrive in a fast-paced environment
* Strong customer-centric approach and ability to handle challenging conversations
* Proactive, self-motivated, and creative problem-solving skills
* Empathetic and resilient, with the ability to work under pressure
We are an equal opportunity employer, committed to diversity and inclusion. Our organization values respect, integrity, and honesty.
Benefits and Opportunities
* Flexible working arrangements and remote work options
* Corporate wellbeing program with discounted health insurance and gym membership
* Generous discounts from retailers through our rewards program
* Comprehensive learning and development opportunities
* Access to support and counselling services
* Company-wide events and celebrations
* Annual company incentive scheme and salary reviews
* Paid parental leave and superannuation