Reference Number: S100-26-1365 Closing Date: 12/05/2026 Employment Type: Permanent Full Time
Salary, perks and well-being
* Permanent full-time position (35 hours per week)
* Salary: $69,903.30 – $80,388.79 p.a. plus 12% Super
* Positive team culture and professional development opportunities.
* Community focused, not for profit, values driven service.
* Close to public transport.
* Access to Fitness Passport
* A supportive and inclusive work culture
* Bondi Junction office location
* Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
In this role you will:
* Manage end-to-end claims processing in an efficient and an effective manner
* Liaise with insurers, legal representatives, and claimants to facilitate outcomes
* Maintain accurate records and prepare reports on claims trends and outcomes
* Provide advice to Council staff on claims procedures and risk mitigation strategies
* Support continuous improvement of claims management processes
Skills and qualifications
* Demonstrated experience working within an insurance-based role.
* Well-developed interpersonal and communication skills including written and verbal skills, for communication with a diverse range of stakeholders including residents, Council staff, etc.
* Skill and experience working within a customer service environment with the ability to achieve a high level of customer satisfaction
* Extensive experience working with the Microsoft Suite of applications and strong word processing skills
* Understanding of Local Government environment, Council’s operations and knowledge of relevant legislation and its application to service delivery is desirable
How to apply?
To be considered for this role, you will need to complete the following:
* A cover letter outlining your motivation for the role
* A current resume detailing your relevant experience
* Complete the online questionnaire demonstrating how you meet each of the essential criteria
* All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs
Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date.
Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Manager, Audit and Risk, Hany Kamel, 0290838198
Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at
We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractor’s welcome child safe and child friendly practices.
How to apply: Visit waverley.nsw.gov.au/council/jobs