The Opportunity Our client is a fast-growing fintech on a mission to help Australians through the creation of a first-of-its-kind loan product. After a successful market launch, they are scaling fast. With a bold vision and strong capital behind them, they are building a category-defining company – and they want driven, customer-obsessed people to grow with them. This is more than just a lending role – it’s a chance to help shape the future of a business redefining the mortgage experience. You'll work closely with the Founders, Credit, and Lending team to guide customers from their first enquiry through to settlement. You’ll act as a trusted advisor, providing clear, empathetic support while managing a growing pipeline and contributing to continuous improvement. What You’ll Be Doing Own the end-to-end loan process: from enquiry to approval and settlement Build strong relationships with customers and guide them through complex decisions Clearly communicate our value proposition and help customers understand whether the product is suitable for them Use our tools and servicing calculator to tailor solutions based on each customer’s unique profile Support loan applications, liaise with credit teams, and resolve any challenges with care and precision Be a key voice in shaping our internal processes and customer journey Represent our brand with integrity, empathy, and deep product knowledge What We’re Looking For: Previous experience in home lending, mortgage broking, or a similar finance role Proven ability to manage the lending lifecycle, from application to settlement High attention to detail, strong communication skills, and great customer instincts A proactive, solutions-first mindset – you’re always thinking ahead Comfortable working in an evolving startup environment where flexibility and initiative are key Why Join? Competitive salary bonus equity potential Small, high-performing team with a shared mission Fast-track your career – you’ll work directly with founders and have input into core strategy If you’re excited by the fast pace of startup life, passionate about helping others, and eager to grow in a scale up business, we’d love to hear from you. Consultant Alice Pipes Director Reference number: 12274 Profession:Banking & Lending Company: Keegan Adams Date posted: 12th Jun, 2025