About Us
Affordable Pest Control is a local, fast-growing pest management business servicing Nowra, Wollongong and surrounds. Our office team is the engine room of the business—answering customers, booking jobs, supporting technicians, and keeping everything running smoothly.
The Opportunity
We're looking for a school leaver / junior admin to join our office team. You'll be mentored day-to-day by our team, learning real business skills across admin, customer communication, bookings, and support.
This role is ideal if you're reliable, keen to learn, and want a long-term career path in administration.
You will also complete a nationally recognised Business Administration Traineeship (Certificate III or IV) as part of your employment, with study time provided.
What We're Looking For
We don't need experience — just commitment, reliability, and the right attitude.
The ideal candidate will have:
* A friendly, professional, positive attitude
* Great communication and customer service skills
* Strong organisational and time-management abilities
* Ability to multitask and work in a fast-paced environment
* Good computer skills (Microsoft Office knowledge is an advantage)
* Willingness to learn new systems and processes
* Common sense, initiative, and problem-solving ability
* Ability to work both independently and within a close team
* A desire for long-term career growth
This role is perfect for someone starting out and wanting to build a strong, long-term career pathway.
Our Values
* Integrity & accountability
* Customer care
* High standards
* Continuous improvement
* Positive team culture
What You'll Be Doing
* Answering incoming phone calls and taking accurate messages
* Replying to customer emails (templates + training provided)
* Creating and updating bookings in our system / calendar
* Managing Zendesk support tickets and customer follow-ups
* Basic social media posting
* General office admin: filing, notes, updating customer details, supporting the team
* Helping keep the office organised and on top of daily tasks
No face-to-face customer interaction — this is an office-based support role.
How to Apply
Click Apply and include:
1. A short cover note about why you'd be a good fit
2. Your resume (even if it's your first job—include school, sports, part-time work, volunteering, etc.)