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Front office coordinator

Sydney
Bupa
Posted: 26 February
Offer description

Posted 23/02/2026

Job Number 59473

Work type Part Time

Posting End Date 23/03/2026

Front Office Coordinator | Bupa Dental Mortdale

Employment Type: Permanent Part Time

Working Hours: Monday, Tuesday, Wednesday and Thursday

Practice Details: Chairs: 4 | Bupa Dental Mortdale

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is.

To take on the responsibility of providing support and coaching for the front office team members while still being the first friendly face the customer sees

What you'll need to make it possible

* Proven ability to lead and coordinate daily front office operations, ensuring smooth workflows and adherence to best practice standards and procedures.
* Experience guiding and developing a reception team, including coaching, training, and supporting recruitment and performance processes.
* Confidence in tracking key practice metrics, managing patient feedback and complaints professionally, and driving continuous improvements to enhance the patient experience.
* A strong customer service background (dental or allied health experience desirable), with excellent organisational, communication, and computer skills, and the ability to use initiative and sound judgment.

Why you'll love it?

* A people-first culture that supports your health, happiness, and wellbeing.
* Career growth opportunities through ongoing learning and internal pathways.
* Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks.
* A workplace that recognises, rewards, and celebrates your success.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together.

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