Job Opportunity
A global organization in Australia seeks a Lead Global Support Content role leading a team for high-quality support documentation. Key responsibilities include setting content strategy, coaching team members, and collaborating with various departments.
This is a unique opportunity to drive excellence in content operations and technical project management. The ideal candidate will have experience in leading teams, developing and implementing content strategies, and collaborating across functions.
* Lead a team of support content specialists
* Develop and implement content strategy
* Collaborate with cross-functional teams
About the Role
This full-time position involves working collaboratively with stakeholders to create high-quality content that meets business objectives. The successful candidate will have excellent communication and leadership skills, as well as the ability to prioritize tasks effectively.
In this role, you will be responsible for setting content direction, mentoring team members, and fostering collaboration between departments. Your expertise in content operations and technical project management will enable you to drive business results through strategic content initiatives.
Requirements
To be successful in this role, you will need:
* Experience in content operations and technical project management
* Strong leadership and communication skills
* Ability to work collaboratively with cross-functional teams
The ideal candidate will possess a strong understanding of content strategy and its role in driving business outcomes. If you are a motivated professional with a passion for content excellence, we encourage you to apply.