Hotel Maintenance Specialist
We are seeking a skilled and efficient Hotel Maintenance Specialist to perform routine and preventative maintenance around the hotel, ensuring total guest satisfaction by handling tasks such as painting, minor repairs, carpentry, plumbing, and pool maintenance.
The successful candidate will be responsible for conducting regular preventative inspections of equipment and facilities, documenting findings in order to ensure compliance and safety. They will also respond promptly and professionally to guest requests and maintenance issues that impact the guest experience, utilizing our True Hospitality service approach.
The ideal candidate will have 2 years experience in a maintenance role, preferably within the hospitality industry or building services, and possess strong communication skills. They will also be able to work flexibly, including night, weekend, and holiday shifts.
Key Responsibilities:
* Attend all mandatory training sessions and stay updated on hotel operations and initiatives to enhance skills and knowledge.
* Respond promptly and professionally to guest requests and maintenance issues that impact the guest experience.
* Conduct regular preventative inspections of equipment and facilities, documenting findings in order to ensure compliance and safety.
* Report workplace hazards to the appropriate personnel and wear Personal Protective Equipment (PPE) as required to maintain a safe work environment.
Qualifications:
* Literate - you'll need a good grasp of reading, writing, and basic maths.
* Flexible – night, weekend, and holiday shifts are all part of the job.
* Experienced – 2 years experience in a maintenance role, preferably within the hospitality industry or building services.
* Strong – sometimes you'll need to lift, push, and pull big objects up to 23 kg. This can involve bending and kneeling.
* Articulate – a great communicator, you'll be warm, welcoming, and easy to talk to.
What We Offer:
* Paid birthday leave.
* Hotel perks like accommodation and food & beverage discounts.
* Enhanced parental leave.
* Proactive health days and flexible work options.
* Your career journey will be supported through our lifelong development program.
* IHG Career Milestone celebrations.
* Transfer of entitlements as you move and grow with IHG.
* Access to our discount retail platform that makes your pay go even further.
We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
If you're looking for a challenging and rewarding role where you can make a real difference, then please apply today.