Job Summary
This role offers an opportunity to work in a student-centred environment, providing accurate, timely, and customer-focused service.
The successful applicant will be responsible for supervising and assisting support officers, including mentoring and coaching.
* Main Responsibilities:
* Provide accurate, timely, and student-focused customer service
* Supervise and assist support officers, including mentoring and coaching
* Assist Team Leaders with workforce planning and resource coordination
* Promote a culture of continuous improvement across service delivery