Job Title: Debt Recovery Specialist
Overview:
The role of Debt Recovery Specialist involves managing debtors and ensuring timely payment. As a key member of our team, you will be responsible for maintaining accurate notes using relevant systems.
Key Responsibilities:
* Manage daily workflows by maintaining accurate records using relevant systems.
* Update the Limit Management System (LMS) with information and actions taken related to collection activities.
* Liaise with Claims / Compliance department when required.
* Regularly check on payments received and take necessary actions.
* Approve Solicitor invoices and update LMS accordingly.
* Closely follow procedures to accurately close debtor files.
* Negotiate payment plans with debtors as needed.
Requirements:
* Minimum 2-5 years' experience in a collections role.
* Understanding of the collections process and local regulations.
* Knowledge of consumer credit laws, privacy laws, and regulations governing debt collection practices.
* Valid Police Check.
Desirable Qualifications:
* Possession of relevant certifications, such as a Collections License or Certified Credit Professional (CCP).
* Demonstrated experience using applicable collections software or systems.
Working Conditions:
* Monday to Friday, 8:30am - 5pm with regular breaks.
* Attractive hourly rate + super.