Overview
Banking Consultant, Wetherill Park Branch NSW at ANZ, Wetherill Park, New South Wales, Australia.
2 days ago Be among the first 25 applicants. Job posting end date: 29/09/2025, 11.59pm (Melbourne Australia).
About the Role
As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to provide customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They will have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Details
Role Type: 12 Months Fixed-Term
Role Location: Stockland Mall, Shopping Centre Shop Polding Street, Wetherill Park Branch NSW 2164
Work Hours: Part-Time, 25 Hours
What will your day look like?
As a Banking Consultant, you will have the chance to:
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
- Actively participate in and support bank programs and initiatives.
- Take responsibility to “know your customer” from a risk perspective.
- Ensure compliance with ANZ and branch policies and procedures
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- Exceptional customer focus - retail experience is an advantage.
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
- Lending experience or willingness to progress to lending is desired.
- Ability to multi-task and highly adaptable to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Why join ANZ
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You’ll have the resources, opportunities, and support you need to take the next big step in your career. ANZ supports flexible working arrangements and provides benefits including health and wellbeing services and discounts on selected products and services from ANZ and more.
ANZ is committed to a diverse workforce and an inclusive workplace. If you require adjustments to recruitment or the role, please let us know on your application or contact ANZ Accessibility and Inclusion Programs for alternate contact methods. For more about working at ANZ, visit the ANZ careers site and search for reference number.
Application details
Job Posting End Date: 29/09/2025, 11.59pm (Melbourne Australia).
Job information
- Seniority level: Not Applicable
- Employment type: Full time
- Job function: Finance and Sales
- Industries: Accounting, Banking, and Financial Services
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📌 Banking Consultant, Wetherill Park Branch NSW
🏢 Anz
📍 City of Sydney