Overview
Join Lifeline Mid Coast as a Shop Supervisor
Location: Forster
Team: Retail
Reports to: Retail Divisional Manager
Employment Type: Part-time
Hours: Up to 20 hours per week, subject to operational requirements.
Applications Close: 24.9.25
Are you passionate about retail, community service, and leading with purpose? Lifeline Mid Coast is seeking a dynamic and compassionate Shop Supervisor to support the daily operations of our retail shop and assist our Shop Manager and incredible team of volunteers.
As Shop Supervisor, you’ll work closely with the Shop Manager and step into leadership when needed. You’ll be a key player in creating a welcoming, efficient, and values-aligned environment that reflects Lifeline Mid Coast’s mission to support individuals and communities through crisis and beyond.
What You’ll Do
- Supervise and support volunteers in daily shop operations
- Maintain stock displays, shop tidiness, and donation bin collections
- Deliver exceptional customer service and uphold Lifeline values
- Assist with banking, cash summaries, and operational documentation
- Promote WHS compliance and lead safety initiatives
- Collaborate with the Shop Manager to drive continuous improvement
- Uphold confidentiality and Lifeline’s Code of Conduct
What We’re Looking For
- Certificate II or higher in Retail
- 5+ years’ experience in a retail environment
- Robust leadership, communication, and organisational skills
- Experience managing volunteers and working with donated goods
- Knowledge of clothing brands and merchandising
- A flexible, positive attitude and commitment to leading by example
- Alignment with Lifeline Mid Coast’s values and mission
Ready to Lead with Purpose?
If you’re ready to make a meaningful impact in your community while growing your career in retail, we’d love to hear from you. A copy of the job description can be sent on request by contacting the below.
Apply now by submitting your resume and a cover letter to Patti Parsons, emailprotected
Application questions
Your application will include the following questions:
- Which statement best describes your right to work in Australia?
- How many years' experience do you have as a Store Supervisor?
- Do you have customer service experience?
- Have you worked in a role which requires a sound understanding of OH&S;/WHS?
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