164223Distribution and Marketing (Branches, Contact Centre, Mobile Lending etc)Nowra
* Supportive team environment with great career pathways
* Wednesday - Friday, business hours withno weekends
* Banking experience not required, excellent training provided
Are you ready to start a rewarding career in banking?As aCustomer Service Representative,you will join our teamin Nowra, providing great service and support to IMB Customers in relation to their financial needs.
About the role
* Having conversations and interactions with customers via all channels, including face to face, phone and onlineand helping them with their banking and insurance needs and enquiries
* Exploring new opportunities to find the right financial solutions that may improve their position
* Using various technologies, systems and digital platforms
* Cash handling, balancing and administrative duties
* Working with your Branch Manager and team to collectively achieve the goals and objectives
* Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.
About you
* Experience in customerservice, in any industry
* Flexible availability from Monday to Friday
* Cash handling experience and an accurate eye for detail
* A learning mindset and ambition to build a career in the banking industry
* An aptitude for technology and proficient in MS Office programs/apps
* Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
* A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
* A genuine desire to help people, work directly with customers as well as work with and support a team
Why IMB?
IMB Bank is a leading customer-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive, and authentic banking to help our customers and communities be better off and we've been doing that for over 145 years. An award-winning andgrowing organisation, we've donated more than $13 million through our Community Foundation to over 1100 projects in our communities.
IMB benefits include:
* Great training and onboarding
* Genuine career pathways and opportunity to accelerate your skills and experience
* A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees
* Designated wellbeing days
* Friendly and professional team environment
* Product concessions
* Purchased leave options
Apply now by visiting imbcareers.com.au and follow the prompts. For more information, please contact Kellie Beetson; Senior Branch Manager via kellie.beetson@imb.com.auApplication close date 29th March 2026. Emailed applications will not be accepted.
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