Company Description
Nestled along the historic shores of the Golden Horn, Rixos Tersane Istanbul is an urban resort redefining hospitality in the heart of Istanbul. Located within Tersane Istanbul, a 600-year-old Ottoman shipyard undergoing one of Türkiye's most significant restorations, the hotel blends heritage with contemporary sophistication. With 432 elegantly designed rooms and suites, an infinity pool overlooking the Golden Horn, world-class dining experiences, and curated cultural and lifestyle events, Rixos Tersane Istanbul offers a unique fusion of history, art and culture. More than just a luxury hotel, Rixos Tersane Istanbul is a true destination for discerning travelers seeking an authentic yet refined Istanbul experience
Job Description
* Oversee the daily operations of the housekeeping department, ensuring adherence to Rixos Hotel's high standards of cleanliness.
* Develop and implement efficient cleaning procedures, schedules, and checklists to maintain the hotel's pristine condition.
* Recruit, train, and supervise a team of housekeeping staff, fostering a positive and productive work environment.
* Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards.
* Manage inventory and ordering of cleaning supplies, linens, and amenities.
* Collaborate with other departments to address guest needs and special requests promptly.
* Monitor and control departmental expenses while maximizing efficiency and productivity.
Qualifications
* Proven experience in a leadership role within the housekeeping department of a luxury hotel.
* Strong organizational and time-management skills.
* Excellent communication and interpersonal abilities.
* Ability to handle and resolve guest concerns and complaints effectively.
* Familiarity with hotel property management systems.
* Flexibility to work weekends, holidays, and evenings as needed.
* Ability to communicate clearly and efficiently in English, both verbal and written.
* Professional and well-groomed
* To be detail-oriented
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