Senior Retail Operations Manager
We are a global leader in ophthalmic lenses, frames, and sunglasses. Our expertise lies in advanced lens technologies and iconic eyewear craftsmanship to address evolving vision needs.
Our company crafts exclusive eyewear brands like Ray-Ban, Oakley, and Varilux, alongside esteemed licensed brands. We operate retail and eye care brands in Australia and New Zealand.
Key Responsibilities
* Support, coach, and motivate your team to meet sales targets.
* Cultivate a culture of continuous improvement through coaching and training.
* Manage retail operations, including stock control, staff scheduling, and tracking performance.
* Demonstrate exceptional product knowledge and deliver memorable customer service.
* Create an engaging working environment and inspire your team to succeed.
Required Skills and Qualifications
* Sales leadership experience with a proven track record of strong achievements within a KPI structure.
* Proven problem-solving ability, excellent relationship-building skills, and time management skills.
* Prior leadership experience, ideally in retail, and passion for helping people see the beauty in life.