The Patient Support Officer will provide efficient and effective cleaning services, to support infection control and clinical operations, within the Queensland Children's Hospital and surrounding facilities, including the Centre for Children's Health Research (CCHR), Bank Building and Queensland Children's Hospital Energy Plant (QCHEP). This position will provide portering services and undertake a wide range of support services within the Queensland Children's Hospital.
About The Team
The Patient Support Services team is comprised of seven essential units that work collaboratively to ensure the smooth operation and safety of the healthcare environment. These units include Cleaning, which maintains hygiene and infection control standards; Linen, responsible for the supply and management of hospital textiles; Waste, which handles the safe and efficient disposal of various waste streams; and Porterage, which supports the movement of patients, equipment, and supplies throughout the facility. The Help Desk serves as a central communication hub, coordinating service requests and support tasks. CELS (Central Equipment Loan Service) provides and manages the distribution of medical equipment to support clinical care. Lastly, Security ensures the safety and protection of patients, staff, and visitors.
About The Role
In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:
* Cleaning duties (including infectious environments) may include, but are not limited to, cleaning high and low areas such as walls, floors, bathrooms, windows, ceilings, furniture, and fittings, as well as sweeping, dusting, vacuuming, buffing, and scrubbing. Utilise IT platform software and devices, such as iClean, to track extra tasks and monitor cleaning status.
* Undertake general and periodic cleaning of all clinical and non-clinical areas within QCH and surrounding facilities, ensuring tasks are performed in accordance with CHQ procedures and standards, Infection Control Guidelines and the Strategic Operational Services Unit (SOSU).
* Undertake specific tasks within the facility, which may include, but are not limited to, cleaning and making beds, and removing and replacing curtains.
Please refer to the Role Description for more information.
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
Benefits
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
* Opportunities for professional growth and development
* Competitive renumeration
* Annual pay increases
* 12.75% employer superannuation contribution
* 17.5% annual leave loading
* Salary packaging
* Employee wellness and assistance program
* Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here .
Occupational group
Health - Health Service Support